Privacy Policy

1. Information We Collect

When you submit a laboratory file through our website, we collect the following information:

• Dentist name and contact information
• Patient name and basic information
• Dental work specifications (tooth color, material, technician)
• Selected teeth and treatment details
• Appointment dates and times
• Any additional notes or uploaded files

2. How We Use Your Information

We use the collected information to:

• Process and fulfill dental laboratory orders
• Communicate with dentists about case details
• Generate PDF documentation for laboratory work
• Send notifications via email or WhatsApp
• Maintain records for quality assurance

3. Data Storage and Security

Your data is stored securely and is only accessible by authorized personnel at Abba Design. We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in our operations (email, WhatsApp, hosting)
• Legal authorities when required by law

5. WhatsApp Communication

When you submit a laboratory file, we may send notifications via WhatsApp Business API. By using our service, you consent to receive these communications. WhatsApp's own privacy policy also applies to messages sent through their platform.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of communications

7. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.